Gasconade Hills Resort SMS/Text Messaging Policies

SMS/Text Messaging Policy

Opt-In Consent

You may opt in to receive SMS/text messages from Gasconade Hills Resort by:

  • Submitting your phone number to our business
  • Requesting SMS communication in writing
  • Requesting SMS communication verbally

Message Frequency

Message frequency may vary. We make every effort to minimize message volume. Typical categories of messages include:

  • Requests for additional information or clarification regarding services requested or provided
  • Transactional service information such as reservation reminders, updates, or urgent notifications
  • Promotional messages such as specials, events, or seasonal promotions

Message and Data Rates

Message and data rates may apply depending on your mobile carrier and plan. Please check your mobile service plan for details.

STOP / HELP Commands

You may control your participation in our SMS program at any time.

  • STOP – Reply STOP to cancel messages at any time. After sending STOP, you will receive one final message confirming your opt-out.
  • HELP – Reply HELP for assistance.

You may also contact us directly:

  • Email: info@gasconadehills.com
  • Phone: 573-765-3044

Supported Carriers

SMS messages are supported by most major U.S. mobile carriers. Message delivery may vary by carrier and device. Carriers are not liable for delayed or undelivered messages.

Eligibility & Responsible Use

By subscribing to our SMS program:

  • You confirm you are 18 years of age or older, or have parental consent.
  • You agree not to enroll a phone number you do not own or control.
  • You agree not to share sensitive personal information (such as credit card numbers or health data) through SMS.

Privacy

We respect your privacy. Your mobile number is used only to:

  • Send reservation and service-related messages
  • Send promotional messages if you opt in
  • Operate and improve our messaging program

We do not sell your mobile phone number.

For full privacy details, please review our Privacy Policy below.

We may share limited information with messaging service providers solely for the purpose of delivering SMS messages.

Data Retention

We retain SMS records (such as opt-in/opt-out records and message logs) for compliance and operational purposes as long as necessary or required by law. After this period, the data is securely deleted or anonymized.

Changes to This Policy

Gasconade Hills Resort may update this SMS Policy periodically. Material changes will be posted with an updated Effective Date.

Effective Date: February 26, 2026

SMS/Text Messaging Privacy Policy

Effective Date: February 26, 2026
Last Updated: February 26, 2026

This SMS/Text Messaging Privacy Policy explains how Gasconade Hills Resort (“Company,” “we,” “our,” or “us”) collects, uses, protects, and shares information when you sign up to receive text messages from us (“SMS Program”).

This policy applies only to information collected through our SMS messaging program and supplements our website’s general Privacy Policy.

1. Information We Collect

When you opt into our SMS Program, we may collect the following information.

Contact Information

  • Mobile phone number
  • Name (if provided)
  • Communication preferences (promotional or transactional)

Messaging & Interaction Data

  • Date, time, and content of messages sent to or received from you
  • Delivery reports (delivered, failed, undelivered)
  • STOP / HELP / START command responses
  • Opt-in and opt-out confirmation records

Technical Data

  • Device operating system and carrier information (when provided by your carrier)
  • Message routing and delivery metadata

We do not collect sensitive personal information through SMS, including:

  • Payment card numbers
  • Social Security numbers
  • Health or medical data

2. How We Use Your Information

Information collected through the SMS Program may be used to:

  • Send reservation confirmations, updates, and reminders
  • Send promotional messages if you have opted in
  • Provide customer support and respond to HELP requests
  • Process STOP or opt-out requests
  • Maintain regulatory compliance records
  • Improve message delivery performance
  • Detect spam, fraud, or misuse of our messaging services

We do not use SMS data for automated decision-making or profiling.

3. How We Share or Disclose Information

We do not sell, rent, or trade your mobile phone number or SMS data.

We may share information only with the following:

Service Providers

Third-party vendors that help us:

  • Deliver SMS messages
  • Manage subscriber lists
  • Provide customer support tools
  • Maintain compliance logs

These vendors may only use the information to perform services on our behalf.

Mobile Carriers

Messages are transmitted through wireless carriers who may collect data according to their own privacy policies.

Carriers are not liable for delayed or undelivered messages.

Legal or Safety Requirements

We may disclose SMS information when required to:

  • Comply with laws or legal requests
  • Protect our legal rights
  • Prevent fraud or misuse of services

We do not share SMS data with third parties for independent advertising.

4. How Long We Retain Data

SMS-related data is retained only as long as necessary for operational and legal purposes.

Typical retention periods include:

  • Opt-in / Opt-out records: 4–6 years
  • Message logs: 12–24 months
  • Customer support inquiries via SMS: as needed for service support

After the retention period expires, information is securely deleted or anonymized.

5. Your Choices & Controls

You can manage your participation in the SMS program at any time.

Opt-Out:
Text STOP to unsubscribe. You will receive a final confirmation message.

Help:
Text HELP for assistance.

You may also contact us directly:

  • Email: info@gasconadehills.com
  • Phone: 573-765-3044

Changing Your Number

If your mobile number changes or is deactivated, please update your contact information with us to avoid messages being sent to another individual.

6. Security

We use reasonable administrative, technical, and physical safeguards to protect SMS data, including:

  • Access controls
  • Secure servers and encryption (where applicable)
  • Limited vendor access
  • Monitoring for unauthorized activity

While no system can guarantee complete security, we strive to protect your information.

7. Participation Eligibility

By enrolling in the SMS program, you confirm that:

  • You are 18 years of age or older, or have parental consent
  • You are the owner or primary user of the mobile number provided
  • You will not share sensitive or confidential information via SMS

8. Changes to This Policy

We may update this SMS Privacy Policy periodically to reflect regulatory or program changes.

Updates will be posted on our website:

www.gasconadehills.com

The Effective Date will indicate the most recent revision.

9. Contact Information

If you have questions about this SMS Privacy Policy or your data rights, please contact us:

Gasconade Hills Resort
28425 Spring Road
Richland, MO 65556

info@gasconadehills.com
573-765-3044
www.gasconadehills.com